What happens if your phone breaks while on contract?
So if your iPhone breaks down when you’ve had it over a year but before your two-year contract is up for renewal, you could be stuck on a contract you can’t get out of with a phone that doesn’t work.
However, networks are generally unwilling to repair or replace out-of-warranty phones for free..
Do you have to give phone back at end of contract?
You don’t actually have to do anything when your contract ends, but if you don’t then you’ll typically keep paying the same price for the same allowances. … Depending on your network the phone payments may automatically stop, bringing you down to a lower monthly price.
What are my rights if my mobile phone is faulty?
If the repair fails or the replacement is faulty, you have the right to a full refund within the first 6 months. In the first 6 months, if you choose a replacement or repair, then, if the retailer believes you have caused the damage, it is up to them to show that you caused it.
Will EE replace my broken phone?
If you are in warranty, you can book a free repair with EE or the manufacturer. Please note: If your device is less than 30 days old and you think it could have a fault, we may be able to replace it with a brand new device, free of charge.